Privacy Policy

At REDQA, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and automated testing services.

1. Information We Collect

We collect information in the following categories:

  • Account Information: Name, email address, password, company details, and billing information.

  • Service Data: Test scripts, configurations, and related files you upload or create in REDQA.

  • Usage Data: Log data about your interactions with REDQA, such as IP address, browser type, device, and access times.

  • Cookies & Analytics: Information collected via cookies or similar technologies to improve website performance and user experience.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our testing platform

  • Manage accounts, subscriptions, and billing

  • Ensure platform security and monitor usage

  • Offer customer support

  • Communicate updates, new features, and important notices

  • Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Data Sharing

We only share data when necessary:

  • Service Providers: Cloud hosting, analytics, payment processing, and support tools that help us deliver REDQA.

  • Legal Compliance: When required by law, court order, or government request.

  • Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard measures such as encryption, secure authentication, and access controls to protect your information. While no system is completely secure, we work continuously to safeguard your data.

5. Data Retention

  • Account and billing data are kept as long as your account is active and for a period required by law (e.g., for tax and audit).

  • Test data and project files are retained only as long as your subscription is active, unless you delete them earlier.

  • Deleted data is permanently removed from active systems and eventually from backups within [X] days.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your data

  • Request a copy of your data in a portable format

  • Restrict or object to processing

  • Withdraw consent for marketing communications

To exercise these rights, contact us at: [Insert Contact Email]

7. Cookies and Tracking

We use cookies to:

  • Keep you logged in

  • Improve site performance

  • Analyze website traffic (e.g., Google Analytics)

You can manage cookies through your browser settings.

8. International Transfers

Your information may be transferred and processed outside your country. We ensure adequate safeguards, such as standard contractual clauses, to protect your data.

9. Children’s Privacy

REDQA is not directed at individuals under 16, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

For questions or concerns about this Privacy Policy:

REDQA
Email: support@redqa.com