Privacy Policy
Last updated: 1 May 2025
1. Who we are
RedQA (“we”, “us”, “our”) is a quality-assurance services agency based in the United Kingdom. Our website address is https://redqa.com.
Contact: hello@redqa.com
2. What data we collect
- Contact form submissions — your name, email address, and any message content you provide.
- Usage data — anonymised analytics including pages visited and session duration (via Vercel Analytics or similar). No personally identifiable data is collected.
- Cookies — see our Cookie Policy for details.
3. How we use your data
- To respond to enquiries you submit via the contact form.
- To improve the website based on aggregated, anonymised analytics.
- We do not sell, rent, or share your personal data with third parties for marketing.
4. Legal basis for processing
Under UK GDPR, we process your data on the following legal bases:
- Legitimate interests — to respond to your enquiries and improve our services.
- Consent — where non-essential analytics or cookies are used, we obtain your consent.
5. Data retention
Contact form submissions are retained for up to 12 months. Anonymised analytics data may be retained indefinitely.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Object to processing or restrict it.
- Lodge a complaint with the ICO: ico.org.uk.
7. Third-party services
Our website is hosted on Vercel. Email delivery may be handled via a third-party SMTP provider. Each provider operates under their own privacy policy and applicable data-processing agreements.
8. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.
9. Contact us
To exercise any of your rights or ask questions about this policy, please email hello@redqa.com.